Returns & Refunds

Return Policy

Returns &
Refunds

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Return Conditions

To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at: support@limitlesscurio.com

Returns must be sent to:

1614 Rue de Gibraltar, Quebec, QC, G3J1V9 Canada
If your return is accepted, we’ll send you instructions on how and where to send your package.
  • Return shipping costs are at the customer's expense
  • Items sent back to us without first requesting a return will not be accepted

Restocking Fees

A 10% restocking fee will be deducted from your refund.

Non-Returnable Items

Certain types of items cannot be returned, such as:

  • Perishable goods (e.g. food, flowers, plants)
  • Custom products (e.g. special orders or personalized items)
  • Personal care goods (e.g. beauty products)
  • Hazardous materials, flammable liquids, or gases

We also do not accept returns for:

  • Sale items
  • Promotional items
  • Gift cards

Damages & Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union Withdrawal Period

If your merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification.

As before, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 10 business days.

  • A 10% restocking fee will be applied
  • Please remember it can take some time for your bank or credit card company to process and post the refund too
If more than 15 business days have passed since we’ve approved your return, please contact us at support@limitlesscurio.com

Contact Us

1614 Rue de Gibraltar, Quebec, QC, G3J1V9 Canada