Returns & Refunds
Return PolicyReturns &
Refunds
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Return Conditions
To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please contact us at: support@limitlesscurio.com
Returns must be sent to:
- Return shipping costs are at the customer's expense
- Items sent back to us without first requesting a return will not be accepted
Restocking Fees
A 10% restocking fee will be deducted from your refund.
Non-Returnable Items
Certain types of items cannot be returned, such as:
- Perishable goods (e.g. food, flowers, plants)
- Custom products (e.g. special orders or personalized items)
- Personal care goods (e.g. beauty products)
- Hazardous materials, flammable liquids, or gases
We also do not accept returns for:
- Sale items
- Promotional items
- Gift cards
Damages & Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union Withdrawal Period
If your merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification.
As before, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 10 business days.
- A 10% restocking fee will be applied
- Please remember it can take some time for your bank or credit card company to process and post the refund too